Forced Caller-ID Tagging | ||
Dial: * (asterisk)+ Outbound Tag Code + Phone Number | ||
You must enter the area code before the number if you are dialing out of state | ||
(If you entered an invalid code, you will be asked to try again). Complete Dial Sequence:
Breakdown of the Dial Sequence:
| ||
Name | Outbound Tag Code | Outbound CID |
ALL - NGL Main Line (ANC) | 6122 | 1(907) 345-6122 |
ALL - NGL Main Line (HNL) | 4544 | 1(808) 486-4544 |
ALL - NGL Main Line (SEA) | 1898 | 1(855) 660-1898 |
ALL - NGL Main Line (LAS) | 2379 | 1(888) 598-2379 |
ALL - DHL Main Line (ANC/SEA) | 4301 | 1(907) 243-4301 |
ALL - DHL Main Line (HNL) | 2505 | 1(808) 833-2505 |
ALL - DBS Domestic | 3027 | 1(866) 553-3027 |
ALL - DBS Government | 5027 | 1(866) 553-5027 |
ALL - LEIP Global | 8699 | 1(855) 525-8699 |
ALL - Mallory Group | 6259 | 1(855) 465-6259 |
ALL - PRL Global | 5378 | 1(866) 977-5378 |
ALL - TOLL Domestic | 8655 | 1(844) 366-8655 |
ALL - FedEx Ground | 6125 | 1(907) 345-6125 |
ALL - ShipGCI | 7424 | 1(833) 744-7424 |
ALL - Agility Domestic | 3273 | 1(888) 327-3273 |
ALL - NGL Main Line (FAI) | 0155 | 1(907) 474-0155 |
Naniq Operations
6510 Fox Run Way #50 Anchorage, AK 99502 |
10.2.1.0/24 | Anchorage, AK | EXT |
Anchorage Fax Line | (907) 345-6125 |
Anchorage Conference Room | 120 # |
Mindy Huston | 101 # |
Open Desk | 102 # |
Andrea LaMay | 103 # |
Mary Grace McManus | 104 # |
Emilia Lechuga | 105 # |
Merry Kelly | 106 # |
Kimberly Howard | 107 # |
Jordan Dubron | 108 # |
Open Desk | 109 # |
Keely Tuigamala | 110 # |
Reserved | 111 # |
Kathleen O'Connell | 112 # |
Laura Desmond | 113 # |
Chris Adamson | 114 # |
Chelsea Miller | 115 # |
Dawn Sidoti | 116 # |
Clint Waller | 117 # |
Mike Hupe | 118 # |
Mike Hinton | 119 # |
Ava Metzger | 130 # |
John Witte (Cell) | 9600 # |
Legacy Logistics
6375 Kulis Drive #23 Anchorage, AK 99502 |
10.2.10.0/24 | Anchorage, AK | EXT |
Legacy Fax Line | (907) 248-4044 |
Tammy Zudell | 121 # |
Open Desk | 122 # |
Legacy Admin Dispatch (John Lubeck) | 123 # |
Warehouse Dispatch (Misi) | 124 # |
David Suka | 125 # |
Open Desk | 126 # |
Open Desk | 127 # |
AK Fulfillment
6375 Kulis Drive #23 Anchorage, AK 99502 |
10.2.10.0/24 | Anchorage, AK | EXT |
AK Fulfillment Fax Line | (907) 248-4044 |
Fulfillment Dispatch (John Lubeck) | 7337 # |
NGL International, LLC | 4753 Aviation Parkway STE B (Between Dock 6 & 7) | Atlanta, GA 30349
10.2.16.0/24 | Atlanta, WA | EXT | Cell # |
Main / Dispatch | 160 # | (404) 596-2327 |
Katherine Stample | 161 # | (404) 596-2187 |
Booking Agent | 162 # | (404) 596-2289 |
Booking Agent | 163 # | (404) 596-2327 |
Booking Agent | 164 # | |
Booking Agent | 165 # |
10.2.4.0/24 | Central, TX | EXT |
Main / Fax Line | 1(281) 533-8520 |
Rindy Veatch | 401 # |
Mike Myatt | 402 # |
Bernie Kahele | 403 # |
404 # |
5385 Airport Industrial Road Fairbanks, AK 99707 |
10.2.15.0/24 | Fairbanks, AK | EXT |
NGL Fairbanks Main / Fax | (907) 474-0155 |
JMC Fairbanks Group | (907) 474-4705 |
Mike Curtis | 151 # |
June Curtis | 152 # |
Rachel Guildner (FedEx Ground) | 153 # |
Katherine Stample (Naniq Central) | 154 # |
Emily Hartley (AMZFAIOPS) | 155 # |
10.2.5.0/24 | Gooding, ID | EXT |
Main / Fax Line | (208) 244-7777 |
Vanessa Keyes | 501 # |
Kelly Keyes | 502 # |
7355 Commercial Way, STE #135, Henderson, NV 89011
10.2.9.0/24 | Henderson, NV | EXT |
Henderson Fax Line | (702) 330-0402 |
Martie Vlcek | 901 # |
Gail Tapit | 902 # |
Renee Santos | 903 # |
Chris Wynia | 904 # |
Kelly Safford | 905 # |
Brenda Alday | 906 # |
Melissa Barajas | 907 # |
John Ross Mercado | 908 # |
91-291 Kalaeloa Blvd, STE D1, Kapolei HI 96707
10.2.3.0/24 | Honolulu, HI (O'ahu) | EXT |
Honolulu Fax Line | (808) 485-8625 |
Honolulu Conference Room | 320 # |
Honolulu Breakroom | 340 # |
CJ Tausaga | 306 # |
Frieda Medina | 307 # |
308 # | |
309 # | |
Ramie Cardona-Kalani | 310 # |
Government Information Hotline | 311 # |
Makana Hanohano-Ramos | 312 # |
Jaena Ragmat | 313 # |
314 # | |
315 # | |
Vicky Tecson | 316 # |
David Fukino | 317 # |
318 # | |
319 # | |
Josephine Miyakawa | 9820 # |
Warehouse Foreman (Cell) | 9922 # |
Paging Extensions | EXT |
Paging - Freestyle Announcement | 31 # |
Paging - Warehouse Doorbell Alert | 32 # |
Paging - Assistance is Needed at the Loading Dock | 33 # |
Paging - Assistance is needed at the receiving gate | 34 # |
871 Haleakala Hwy, Kahului, HI 96732
10.2.42.0/24 | Kahului, HI (Maui) | Mobile Number |
Kahului Main / Fax Line | (808) 427-1442 |
Fulfillment Manager | (808) 205-6266 |
Sortation Manager | (808) 518-8673 |
40902 Kalifornsky Beach Road, AK 99611 |
10.2.13.0/24 | Fairbanks, AK | EXT |
NGL Kenai Main | (866) 553-8048 |
NGL Kenai Fax | (907) 248-4044 |
73-221 U'u Street, Kailua-Kona, HI 96740
10.2.43.0/24 | Kona, HI (Moku 'O Keawe) | Mobile Number |
Kona Main / Fax Line | (808) 427-1443 |
Fulfillment Manager | (808) 365-8651 |
Sortation Manager | (808) 292-0954 |
3759 Ahukini Rd #101 Lihu'e, HI 96766 |
10.2.44.0/24 | Lihu`e, HI (Kaua`i) | Mobile Number |
Lihu`e Main / Fax Line | (808) 427-1404 |
Fulfillment Manager (Robyn Ho'opi`i-Manual) | (808) |
Sortation Manager (Joey Higashi) | (808) |
Operations | (808) |
18331 8Th Avenue S. Burien, WA 98148 *New Address as of 9.14.21
10.2.2.0/24 | Burien, WA | EXT |
Seattle Fax Line | (425) 660-2602 |
Conference Room | 220 # |
Interim Ops Desk | 201 # |
Daniel Calhoun | 202 # |
203 # | |
204 # | |
205 # |
Ext: 8324 |
Text us at (808) 427-0805 |
Submit a Ticket |
Schedule 1-to-1 Training |
SSID (Service Set Identifier) - aka (Wi-Fi Broadcast Name) | Password | Usability |
NANIQ or NANIQ (***) Access to:
| 75Team24 | Internal Use Only |
NANIQ (Guest) Access to:
| Logistics | Public |
RF-SCANNER - Migration to NANIQ (Devices) Access to:
| Cargowise1 | Warehouse |
AMZANCOPS AMZFAIOPS AMZLIHOPS AMZOGGOPS AMZKOAOPS Access to:
| Logistics | Warehouse/Fulfillment |
PPS | B***S****123 | Preferred Payment Solutions |
LEGACY Access to:
| AKLegacy | Warehouse |
NANIQ (Admin) NANIQ (Devices) | Please Contact NGLSupport for WiFi Device Setup. | For Company IoT devices & I.T. Use Only |
How to Dial an extension
- Dial Ext Number then # (ex. 111#)
How to Complete a Blind Transfer
- While on an active call, press Transfer (this places the caller on hold)
- Dial the extension of the party you wish to reach
- Press the Transfer button again to complete the Call Transfer.
How to Complete a Warm Transfer
- While on an active call, Press Transfer (this places the caller on hold)
- Dial the extension of the party you wish to reach
- Announce to the caller, that another party is wanting to reach them
- Upon verbal acceptance (confirmation)
- Press the Transfer button again to complete the Call Transfer.
How to Transfer your Calls to your Mobile or Forwarded Number
- Press the TRANS key on your phone. (this activates the Call forwarding)
- Note: Some users may have to manually enter the forwarding line, others have it pre-programmed to their WMobile/Cell
- Alternate Option: Dial: *72+areacode+number
How to Cancel Call Forwarding
- Press the (X) key on your phone (this de-activates the Call forwarding)
- Alternate Option: Dial: *73#
How to enable/disable DND (Do Not Disturb)
- While the phone is in standby mode (no active calls)
- Press the MUTE button to Activate (or) Deactivate
How to Check recent Call History
- Press the Up-Arrow to reveal latest Call History for all Inbound/Outbound Calls
How to Check your Voicemail
- Press the Message Key (if equipped) to launch Voice Mail Service
- Alternate Option: Dial: *97#
- Enter your Pin Number (followed by the # key)
- Note: The Default VM Pin is set to the Zipcode of your Office Location
How to access the Phone Directory
- Press the Down-Arrow to show the Directory Groups
- Navigate using up and down arrows to find a contact.
How to Update your assigned Keys (with latest names / updates)
- Press the HOLD key (once)
- Press the OK key (3 Times)
- Screen will display (Configuration Updating)
- Phone should revert back to the home screen with your Name and Ext.
*Pre-requisite: Sender Email must be registered with NGLSupport,
- Select your "From Address"
- in the TO Field: Type the Recipients Fax Number + @fax.voipment.com
- In the Subject Line: Type your "Outbound Fax Number"
- Attachment: Make sure to only use PDF's as your attachment file type.
- Click Send