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MLC - Outbound Tag Code List
Forced Caller-ID Tagging
 
Dial:  * (asterisk)+ Outbound Tag Code + Phone Number

You must enter the area code before the number if you are dialing out of state

(If you entered an invalid code, you will be asked to try again).

Complete Dial Sequence:

  • *61220001234567

Breakdown of the Dial Sequence:

  • [  *6122  ] = Shows recipient Caller ID as (907-345-6122)
  • [    000    ] = Dial the Area code (if different than your local code)
  • [1234567] = Plus the phone number of the party that you wish reach.
NameOutbound Tag CodeOutbound CID
ALL - NGL Main Line (ANC)61221(907) 345-6122
ALL - NGL Main Line (HNL)45441(808) 486-4544
ALL - NGL Main Line (SEA)18981(855) 660-1898
ALL - NGL Main Line (LAS)23791(888) 598-2379
ALL - DHL Main Line (ANC/SEA)43011(907) 243-4301
ALL - DHL Main Line (HNL)25051(808) 833-2505
ALL - DBS Domestic30271(866) 553-3027
ALL - DBS Government50271(866) 553-5027
ALL - LEIP Global86991(855) 525-8699
ALL - Mallory Group62591(855) 465-6259
ALL - PRL Global53781(866) 977-5378
ALL - TOLL Domestic86551(844) 366-8655
ALL - FedEx Ground61251(907) 345-6125
ALL - ShipGCI74241(833) 744-7424
ALL - Agility Domestic32731(888) 327-3273
ALL - NGL Main Line (FAI)01551(907) 474-0155
   
   
   
   
NGL - Anchorage, AK

Naniq Operations

6510 Fox Run Way #50 Anchorage, AK 99502
10.2.1.0/24 | Anchorage, AKEXT
Anchorage Fax Line(907) 345-6125
Anchorage Conference Room120 #
Mindy Huston101 #
Open Desk102 #
Andrea LaMay103 #
Mary Grace McManus104 #
Emilia Lechuga105 #
Merry Kelly106 #
Kimberly Howard107 #
Jordan Dubron108 #
Open Desk109 #
Keely Tuigamala110 #
Reserved111 #
Kathleen O'Connell112 #
Laura Desmond113 #
Chris Adamson114 #
Chelsea Miller115 #
Dawn Sidoti116 #
Clint Waller117 #
Mike Hupe118 #
Mike Hinton119 #
Ava Metzger130 #
John Witte (Cell)9600 #

Legacy Logistics

6375 Kulis Drive #23 Anchorage, AK 99502
10.2.10.0/24 | Anchorage, AKEXT
Legacy Fax Line(907) 248-4044
Tammy Zudell121 #
Open Desk122 #
Legacy Admin Dispatch (John Lubeck)123 #
Warehouse Dispatch (Misi)124 #
Open Desk125 #
Open Desk126 #
Open Desk127 #

AK Fulfillment

6375 Kulis Drive #23 Anchorage, AK 99502
10.2.10.0/24 | Anchorage, AKEXT
AK Fulfillment Fax Line(907) 248-4044
Fulfillment Dispatch (John Lubeck)7337 #
  
  
NGL - Atlanta, GA

NGL International, LLC | 4753 Aviation Parkway STE B | Atlanta, GA 30349

10.2.16.0/24 | Atlanta, WAEXTCell #
   
   
Main / Dispatch160 #(404) 596-2327
Larry Watson161 #(404) 596-2187
Donteyia Manning162 #(404) 596-2289
David Klein163 #(404) 596-2327
Open Desk164 # 
Open Desk165 # 
NGL - Central, TX
10.2.4.0/24 | Central, TXEXT
Main / Fax Line1(281) 533-8520 
Rindy Veatch401 #
Mike Myatt402 #
Bernie Kahele403 #
 404 #
NGL - Fairbanks, AK
5385 Airport Industrial Road Fairbanks, AK 99707
10.2.15.0/24 | Fairbanks, AKEXT
NGL Fairbanks Main / Fax(907) 474-0155
JMC Fairbanks Group(907) 474-4705
Mike Curtis151 #
June Curtis152 #
Rachel Guildner (FedEx Ground)153 #
Katherine Stample (Naniq Central)154 #
Emily Hartley (AMZFAIOPS)155 #
  
  
NGL - Gooding, ID
10.2.5.0/24 | Gooding, IDEXT
Main / Fax Line(208) 244-7777
Vanessa Keyes501 #
Kelly Keyes502 #
NGL - Henderson, NV

 7355 Commercial Way, STE #135, Henderson, NV 89011

10.2.9.0/24 | Henderson, NVEXT
Henderson Fax Line(702) 330-0402
Martie Vlcek901 #
Gail Tapit902 #
Renee Santos903 #
Chris Wynia904 #
Kelly Safford905 #
Brenda Alday906 #
Melissa Barajas907 #
John Ross Mercado908 #
NGL - Kapolei, HI (O'ahu)

 91-291 Kalaeloa Blvd, STE D1, Kapolei HI 96707

10.2.3.0/24 | Honolulu, HI (O'ahu)EXT
Honolulu Fax Line(808) 485-8625
Honolulu Conference Room320 #
Honolulu Breakroom340 #
CJ Tausaga306 #
Frieda Medina307 #
 308 #
 309 #
Ramie Cardona-Kalani310 #
Government Information Hotline311 #
Makana Hanohano-Ramos312 #
Jaena Ragmat313 #
 314 #
 315 #
Vicky Tecson316 #
David Fukino317 #
 318 #
 319 #
Josephine Miyakawa9820 #
Warehouse Foreman (Cell)9922 #
Paging ExtensionsEXT
Paging - Freestyle Announcement31 #
Paging - Warehouse Doorbell Alert32 #
Paging - Assistance is Needed at the Loading Dock33 #
Paging - Assistance is needed at the receiving gate34 #
  
  
  
  
  
  
  
NGL - Kahului, HI (Maui)

 871 Haleakala Hwy, Kahului, HI 96732

10.2.42.0/24 | Kahului, HI (Maui)Mobile Number
Kahului Main / Fax Line(808) 427-1442
Fulfillment Manager(808) 205-6266
Sortation Manager(808) 518-8673
  
NGL - Kona, HI (Moku 'O Keawe)

 73-221 U'u Street, Kailua-Kona, HI 96740

10.2.43.0/24 | Kona, HI (Moku 'O Keawe)Mobile Number
Kona Main / Fax Line(808) 427-1443
Fulfillment Manager(808) 365-8651
Sortation Manager(808) 292-0954
  
  
NGL - Lihu`e, HI (Kaua`i)
3759 Ahukini Rd #101 Lihu'e, HI 96766
10.2.44.0/24 | Lihu`e, HI (Kaua`i)Mobile Number
Lihu`e Main / Fax Line(808) 427-1404
Fulfillment Manager (Robyn Ho'opi`i-Manual)(808) 
Sortation Manager (Joey Higashi)(808)
Operations(808)
NGL - Burien, WA (Seattle)

18331 8Th Avenue S. Burien, WA 98148 *New Address as of 9.14.21

10.2.2.0/24 | Burien, WAEXT
Seattle Fax Line(425) 660-2602
Conference Room220 #
Interim Ops Desk201 #
Daniel Calhoun202 #
 203 #
 204 #
 205 #
NGL - Support Team
Ext: 8324
Submit a Ticket
Schedule 1-to-1 Training
NGL - WiFi Passwords
SSID (Service Set Identifier) -
aka (Wifi Broadcast Name)		PasswordUsability

NANIQ

Access to:

  • Internet
  • Naniq / DHL Network
  • Printing Services
75Team24Internal Use Only

NANIQ - Guest

Access to:

  • Internet
  • Printing Services
LogisticsPublic
   

RF-SCANNER

Access to:

  • Internet
Cargowise1Warehouse

AMAZON

AMZANCOPS

AMZFAIOPS

AMZLIHOPS

AMZOGGOPS

AMZKOAOPS

Access to:

  • Internet
  • Printing Services
Logistics

Warehouse/Fulfillment

STAR-V

Access to:

  • Internet
fedexgroundWarehouse

LEGACY

Access to:

  • Internet
  • Printing Services
AKLegacyWarehouse
   
HELP - Basic Functions & Navigation

How to Dial an extension

  • Dial Ext Number then # (ex. 111#)

How to Complete a Blind Transfer

  • While on an active call, press Transfer (this places the caller on hold)
  • Dial the extension of the party you wish to reach
  • Press the Transfer button again to complete the Call Transfer.

How to Complete a Warm Transfer

  • While on an active call, Press Transfer (this places the caller on hold)
  • Dial the extension of the party you wish to reach
  • Announce to the caller, that another party is wanting to reach them
  • Upon verbal acceptance (confirmation)
  • Press the Transfer button again to complete the Call Transfer.

How to Transfer your Calls to your Mobile or Forwarded Number

  • Press the TRANS key on your phone. (this activates the Call forwarding)
    • Note: Some users may have to manually enter the forwarding line, others have it pre-programmed to their WMobile/Cell
  • Alternate Option: Dial: *72+areacode+number

How to Cancel Call Forwarding

  • Press the (X) key on your phone (this de-activates the Call forwarding)
  • Alternate Option: Dial: *73#

How to enable/disable DND (Do Not Disturb)

  • While the phone is in standby mode (no active calls)
  • Press the MUTE button to Activate (or) Deactivate

How to Check recent Call History

  • Press the Up-Arrow to reveal latest Call History for all Inbound/Outbound Calls

 

How to Check your Voicemail

  • Press the Message Key (if equipped) to launch Voice Mail Service
  • Alternate Option: Dial: *97#
    • Enter your Pin Number (followed by the # key)
    • Note: The Default VM Pin is set to the Zipcode of your Office Location

How to access the Phone Directory

  • Press the Down-Arrow to show the Directory Groups
  • Navigate using up and down arrows to find a contact.

How to Update your assigned Keys (with latest names / updates)

  • Press the HOLD key (once)
  • Press the OK key (3 Times)
  • Screen will display (Configuration Updating)
  • Phone should revert back to the home screen with your Name and Ext.
HELP - How to Fax from Email

*Pre-requisite: Sender Email must be registered with NGLSupport,

  1. Select your "From Address"
  2. in the TO Field: Type the Recipients Fax Number + @fax.voipment.com
  3. In the Subject Line: Type your "Outbound Fax Number"
  4. Attachment: Make sure to only use PDF's as your attachment file type.
  5. Click Send